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![PDF] CIS Transformation : Unlocking the Value of Utilities ' Customer Information Systems | Semantic Scholar](https://d3i71xaburhd42.cloudfront.net/bbdd1e0a0eba7b67bf0680450e366c1fa3ed967f/5-Figure4-1.png "PDF] CIS Transformation : Unlocking the Value of Utilities ' Customer Information Systems | Semantic Scholar")
PDF] CIS Transformation : Unlocking the Value of Utilities ' Customer Information Systems | Semantic Scholar
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